The complex of effective IT-solutions in the “single window” formatto ensure uninterrupted client’s office work.
IT SUPPORT GROUP – means a thorough examination:More than 25 multidisciplinary experts with the methodology, resources and successful experiences in support, management and development of business information systems.IT SUPPORT GROUP – means the experience:
- A decade in the market of the Republic of Kazakhstan outsourcing.
- More than 50 successful “turnkey” projects.
- More than 150 permanent subscriber customers and more than 500 customers have chosen IT SUPPORT GROUP as IT-contractor
IT SUPPORT GROUP – means trust:
- Impeccable business reputation, which is confirmed by the choice of the largest international and domestic corporations operating in Kazakhstan: DOHWA, Coca–Cola, 3M, , Sony, American Appraisal, Hatber, OIL-OF, EVRAZ, Gulliver, Romat and others.
- Precise regulation of business process outsourcing services to provide those based on the ITIL standard.
- Focus on results
- Coordination and approval of quality parameters – SLA.
- A clear compliance deadline.
- Measurement results by CRM system, customized for a particular customer’s business problem.
- Reporting from its own CRM-system ensures transparency of operations and control by the client company.
IT SUPPORT GROUP means a fair price: Pay for concrete results based on the KPI system. The benefits of interaction with IT SUPPORT GROUP:
- Cost savings due to reduction of non-core units.
- As a result – increase of investment attractiveness of your organization.
- Your management will be able to concentrate on priority business needs.