The complex of effective IT-solutions in the “single window” formatto ensure uninterrupted client’s office work.

IT SUPPORT GROUP  –  means a thorough examination:More than 25 multidisciplinary experts with the methodology, resources and successful experiences in support, management and development of business information systems.IT SUPPORT GROUP – means the experience:

• A decade in the market of the Republic of Kazakhstan outsourcing.
• More than 50 successful “turnkey” projects.
• More than 150 permanent subscriber customers and more than 500 customers have chosen IT SUPPORT GROUP as IT-contractor

IT SUPPORT GROUP – means trust:

• Impeccable business reputation, which is confirmed by the choice of the largest international and domestic corporations operating in Kazakhstan: DOHWA, Coca–Cola, 3M, , Sony, American Appraisal, Hatber, OIL-OF, EVRAZ, Gulliver, Romat and others.
• Precise regulation of business process outsourcing services to provide those based on the ITIL standard.
• Focus on results
• Coordination and approval of quality parameters – SLA.
• A clear compliance deadline.
• Measurement results by CRM system, customized for a particular customer’s business problem.
• Reporting from its own CRM-system ensures transparency of operations and control by the client company.

IT SUPPORT GROUP means a fair price: Pay for concrete results based on the KPI system. The benefits of interaction with IT SUPPORT GROUP:

• Cost savings due to reduction of non-core units.
• As a result – increase of investment attractiveness of your organization.
• Your management will be able to concentrate on priority business needs.