IP telephony
Modern business is hard to imagine without e-mails, instant messengers, phones and the Internet. IP-telephony is needed by companies that need to measure time and the number of their calls, as well as be able to listen and record calls.
How it works
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4We set up PBX and install software
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3We purchase equipment
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2We select the server or the number of SIP phones
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1We conduct an audit
Advantages
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Scales business
IP-telephony allows business not to be tied to locations. You can organize a single call center that will work all over the world with the Internet access. Create a single workspace for all remote professionals.
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Integrates into business processes
Integrate your calls into business processes: a CRM system or 1C and get a convenient tool for managing and analyzing of calls, as well as for collecting data. Set special greetings dedicated to holidays, weekdays or weekends.
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Collects data and analyzes it
IP-telephony allows you not to lose calls and get detailed statistics on them. The business owner will always be in the loop by receiving reports on time and number of incoming and outgoing calls.
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We will help build a modern communications infrastructure within the company and with customers. Thanks to the PBX setting, the server will not miss any important call, even when the employee is not in place.
Accessibility and mobility
A virtual number can be accessed regardless of the location, you only need access to the Internet.
Business convenience
Conferences with an unlimited number of participants, listening and recording calls, and intervention if necessary.
Safety
Thanks to encrypted communication channels, access to information is closed to third parties, unlike the old telephone networks.
Scalability
You can easily connect additional numbers for employees to IP telephony, meanwhile with the analog telephony, this is difficult to do.
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We understand that for large manufacturing companies, the most important thing is a quality connection between employees and customers. We will help you transfer from old analog telephony to modern digital one smoothly.
Reduce
communication costsThanks to low-cost IP-telephony, you will reduce communication costs by tens or even hundreds of times.
We will open up
new opportunitiesWe will connect the virtual PBX service, and you will get the full range of modern call processing capabilities.
We will give you control
and collect statisticsFlexible and convenient statistics and call recording will allow you to optimize office operation to the fullest.
We will help you enter
new marketsDirect numbers in any city of the world will allow you to easily open new offices and explore new markets.
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We will deploy a flexible call center that will be easily scalable depending on the needs of the business.
We will open
a personal accountIt will store data on all calls: their number, time and duration, call records, a list of missed calls and detailed analytics.
We will connect multichannel
Customers will always be able to reach the company and never hear a busy line on the phone, so you will receive more calls.
Set up
call directionYou will be able to re-direct calls from clients to a group of employees, not just to one device. It will become easier to receive calls, and the response time will be reduced.
We will combine
telephony with CRMConversations are integrated with the CRM system: a client card is created automatically, so the manager sees the entire call history.
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We will help you scale your existing IP telephony, purchase numbers and negotiate with local telecommunications companies.
We are
always in touchWe work 7 days a week, without days off and holidays. You can leave a request and one of our 80 specialists will respond.
We will
connect multichannelCustomers will always be able to reach the company and never hear a busy line signal on the phone, so you will receive more calls
We take care
of communication
with the head officeWe work under the management of the head IT departments and adjust our processes and standards for you.
We solve problems
not directly related to ITWe solve issues related to IT maintenance, consultations on design work, purchase of equipment, logistics and negotiations.
Individual solutions to business problems
At the first stage, we find out the needs of the client, and we develop a unique commercial offer that meets your business objectives, based on them.
Official partnership with the international vendor
Since 2013, we have been cooperating with IP.MATIKA, the official vendor of global manufacturers of subscriber equipment for IP telephony. This means that we purchase all equipment from a trusted partner directly from the manufacturer, cutting the retail middlemen.
Calculate the cost for your company
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