IT outsourcing - IT Support Group
Maintenance and repair of office equipment

Maintenance and repair of office equipment

Even the most reliable office equipment can fail with frequent use. Service maintenance is required to notice the problem in time. In the event of unforeseen circumstances, the service provider will assist in resolving the issue.

IT outsourcing

How to maintain and repair office equipment

  • Report  and consult
    1

    Receiving an application and sending a specialist

  • Report  and consult
    2

    Mobile specialists deliver equipment to the service center

  • Report  and consult
    3

    Diagnostics and data backup

  • Report  and consult
    4

    Estimating the cost of a repair or upgrade

  • Report  and consult
    5

    Notify the customer to proceed with the work after receiving approval.

  • Report  and consult
    6

    The repaired equipment is delivered to the customer

Which companies need service and repair of office equipment

Service maintenance is necessary for all companies that have office equipment. The more office equipment, the more urgent the need for its maintenance and timely repair in order to minimize downtime costs.

IT outsourcing

When you order maintenance for your office equipment from us, you will get

  • services by qualified specialists

  • ability to call the master to work at any convenient time.

  • no prepayment: the work is carried out as agreed, which minimizes equipment downtime

  • ability to leave service requests online, which speeds up their processing

  • timely replacement of non-working parts and devices

  • delivery of faulty equipment from the customer and repaired equipment back to the customer

Cases

  • Large enterprise outsourcing
    Large enterprise outsourcing

    How we built the IT infrastructure of the entire company: head office, main production facility and two large production workshops in Almaty.

  • Branch of an international company outsourcing
    Branch of an international company outsourcing

    We work under the guidance of the IT department of the Moscow branch. During the cooperation, the number of incoming requests has been reduced by three times.

  • Equipment unification as an outsourcing tool
    Equipment unification as an outsourcing tool

    How we brought all the office equipment of a trading company such as computers, components, servers and software to a single standard.